From yesterday I can’t login to their new control panel (cloud):
https://cc.payproglobal.com
All time I get the next message:
Your user is not active. Please contact [email protected] in order to
activate your user.
I tried to reset the password – no fix and I get the same error.
Today I send the ticket to support and got the answer:
“The suspending is a part of our protection policy. According to security rules, the password must be changed every 90 days at least. You can’t use the same password twice.”
They suspended the account instead send the notification (or display the warning in control panel) to change the password! I have no words:-(
PS: today they unlocked the account.
Tags: paypro